Responsibilities and Measurement Criteria with Time investment Needed on Each:
(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)
- Planned routine maintenance of UPS and associated battery systems.
- System commissioning, startup, load bank and site acceptance testing.
- Remedial work tasks either as planned repairs or part of a callout activity.
- Fault finding, investigations and rectification.
- On site customer familiarization training.
- Be included on the UPS Callout Rota to provide 24hour response.
Qualifications:
Required/ Minimum Qualifications:
- Experience of working in a field operations role.
- HNC/HND in Electrical/Electronic Engineering or equivalent – or previous experience working with UPS, Emergency Lighting and Battery systems.
Additional / Preferred Qualifications: -
- Experience and understanding of customer mission critical infrastructure and environments.
- Experience of fault finding and rectification.
- Ability to effectively communicate technical information and read electrical circuit diagrams.
- Demonstrate professionalism, cooperation, courtesy, and assertiveness.
- Demonstrate good customer relation skills by providing a prompt personalized service.
- Ability to manage multiple tasks simultaneously. Effective planning, set priorities, organize, and coordinate work activities with others.
- Effectively handle stressful situations. Able to resolve conflict and meet deadlines.
- Self-motivated and results driven.
- Good understanding of IT, communication protocols and firmware flashing advantageous.
- Excellent written and verbal English language.
- Full driving license essential.
Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)
- None
Time Travel Needed:
- None