Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Key Responsibilities:
- Palo Alto NGFW
- Support firewall policy administration (security rules, NAT, objects, zones).
- Review and analyze logs (Traffic/Threat/URL) for troubleshooting and investigations.
- Assist with approved changes and documentation.
- Zscaler (ZIA)
- Support secure access troubleshooting (policy blocks, forwarding, user access issues).
- Review logs and partner with teams to resolve recurring issues.
- F5 BIG-IP WAF (ASM/AWAF)
- Monitor WAF alerts and assist with the investigation of web threats.
- Support WAF policy tuning to reduce false positives while maintaining protection.
- Help onboard web applications behind the WAF (testing + documentation).
- ServiceNow Incident Handling
- Triage incidents, document troubleshooting steps, and drive tickets to resolution.
- Escalate effectively and support post-incident follow-ups/knowledge articles.
- Enterprise IT + Manufacturing/OT Support
- Support segmentation and access controls for OT/plant environments.
- Coordinate changes carefully to protect uptime, safety, and production continuity.
Required Qualifications:
- 0–2 years of experience in network/security operations (or equivalent internship/lab experience).
- Strong fundamentals in TCP/IP, DNS, routing, NAT, and HTTPS/TLS.
- Hands-on familiarity with:
- Palo Alto NGFW policy and logging
- Zscaler policy concepts and troubleshooting
- F5 BIG-IP WAF (ASM/AWAF) alert review and basic tuning/onboarding
- ServiceNow incident workflow and documentation
- Clear communication skills and strong attention to detail.
- Exposure to manufacturing/OT security practices (e.g., Purdue model, ISA/IEC 62443 concepts).
- Experience with SIEM tools and supporting SOC investigations.
- Scripting basics (PowerShell/Python) for troubleshooting/log parsing.
- Certifications (or working toward): PCNSA/PCNSE, Zscaler certs, F5 fundamentals.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example