Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.
Why Vertiv?
- High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.
Job Responsibilities:
- Create quotes leads and is responsible on the provision of proposals to the customer.
- Provide battery, freight, disposal and labor costing.
- Process Purchase order from end-user and review for possible stamping.
- Coordinate shipping based on customer needs, costs, logistics and inventory levels.
- Process orders into the system, track and monitor delivery.
- Source out batteries that will ship directly from vendors.
- Transmit and monitor Purchase Orders to buy batteries from vendors.
- Coordinates with Customer Engineer and Power Technical Support on batteries under warranty.
- Responds timely and accurately to customer issues.
- Identifies customer needs through communication and probing.
- Creates solutions to customer problems. Provide sound recommendation to their queries. Provides resolutions for the first time.
- Assists customers in handling, servicing, follow-up, communication and closure of issues.
- Completes workload on time. Monitors if transactions are processed in a timely manner.
- Implement error-proofing method to ensure all transactions done are accurately.
- Participates in conferences calls, meetings and discussions with customers.
- Adheres to shift schedules and attendance expectations to ensure consistent support to customers and a balanced workload for peers.
- Coordinates with other teams/support to complete the request of customers.
- Records and submits periodic and/or quarterly transaction records, log sheets and/or trackers.
- Plans, executes and manages own workload and projects in cooperation with line leaders.
- Participates in team meetings. Huddles and information cascades.
Qualifications:
- Bachelor’s degree in business, purchasing, sales, supply chain or logistics, or related discipline.
- Job related experience in Supply Chain and/or Logistics.
- Strong knowledge of the support (quotation and order entry fulfilment).
- 1 or more years of experience focused on coordination of project.
- Knowledgeable of MS Outlook and MS Office applications.
- Knowledge in various software applications such as: SharePoint, MS Access.
- Fluent in English language both written and oral form.
- Can work independently with minimal supervision.
- Excellent time management and problem-solving skills.
- Excellent organization and prioritization skills are necessary.
- Demonstrated ability to meet deadlines.
- Knowledge of US geography and transportation systems.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example