Business Architects & Project Management Office Specialist

Join a High-Performance Culture That Drives Innovation and Excellence 

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level. 

Why Vertiv?  

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.  
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about  accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture.  
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career.  
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated. 

POSITION SUMMARY:

The Project Manager supports innovation and transformation initiatives by leveraging Continuous Improvement capabilities, resources, and infrastructure of North America Services to enhance operational efficiency, productivity, quality, and cost performance across business and functional groups.

The Project Manager leads and contributes to end‑to‑end project management activities, conducts data-driven analysis, develops executive-ready communication materials, evaluates tools and systems, and partners with business stakeholders to deliver improvements and strategic outcomes. The role also supports the North America Process Owners in assessing the feasibility of transformation opportunities, building solution roadmaps, developing transition plans, and driving continuous improvement.

Areas of Responsibilities

Measurement Criteria

(Quantitative/ Qualitative)

Percentage

of time

1. End‑to‑End Project Management covering process optimization, automation, transformation, stakeholder management, governance, and risk.

• Leads end‑to‑end project management activities—from discovery and requirements gathering to development, testing, deployment, hypercare, and closure.
• Drives process optimization and automation initiatives using methodologies such as value stream analysis, design thinking, continuous improvement, and digital enablement.
• Provides process consulting to support standardization, calibration, compliance, and audit readiness across teams and workstreams.
• Acts as a liaison between business teams and technical groups, ensuring clarity, alignment, and effective decision‑making.
• Leads cross-functional transformation projects within Services, including enterprise systems, digital platforms, and integrated process‑improvement initiatives.
• Manages stakeholder relationships across functions in Services to ensure alignment on requirements, scope, milestones, and deliverables.
• Identifies risks, develops mitigation plans, and implements management systems to support process changes and maintain operational stability.

Project Delivery Rate 

Productivity Savings 

Cycle Time Reduction 

50%

2. Drive Innovation Culture & Change Management

• Promotes and drives adoption of Vertiv Operating System (VOS) principles and behaviors to strengthen operational excellence, waste elimination, and continuous improvement.
• Conducts VOS‑related training, coaching, and capability‑building sessions to support VOS maturity across teams.
• Leads change‑management activities for system rollouts, process transitions, and new operating models.
• Monitors adoption progress, addresses resistance, and ensures sustainability of new practices, tools, and standards.

Team Maturity Improvement Trainings/Coaching Sessions Conducted 

Participation Rate 

30%

3. Facilitate CI Workshops & Build Transformation Pipeline

• Facilitates Continuous Improvement (CI) workshops such as Value Stream Mapping, Design Thinking, and other structured problem‑solving sessions.
• Leads innovation and improvement activities to build a strong project pipeline aligned with organizational strategy, priorities, and productivity targets.
• Drives progress against transformation roadmaps by enabling teams to identify opportunities, resolve issues, and execute improvements rapidly.
• Supports Services in achieving productivity, quality, and operational targets through structured CI programs and initiatives.

Number of CI Workshops Conducted

Pipeline Generation

Project Conversion Rate 

Impact Delivered 

Strategic Alignment

20%

• Decisions are made through standard operating procedures. Limits decision through instructions from superior.
• Follows established routine. Some analysis is being exercised. Decisions are based on available guidelines or precedents.

☒ Assignments are received in the form of results expected, there is freedom to decide on the procedures to follow.

• Assignments are in the form of broad goals. There is broad latitude for decision making. Complex decisions and analysis are being made. Innovations and flexibility are being exercised.
   
• Bachelor’s degree in Business, Finance, or Engineering. MBA degree preferred
  • Project Management Certification is a plus.
     
• At least 7 years experience in Project Management and or Continuous Improvement role.
  • Must have led at least two business transformation projects.
  • Possesses hands on knowledge in key lean and process improvement tools.
  • Advanced proficiency in MS Word, PowerPoint and EXCEL.
  • Working experience with SQL, Power BI or other business intelligence tools.
     
• Ability to deliver complex projects at pace, through obstacles
  • Excellent planning, organizing and follow-up skills
  • Ability to simplify and explain complex issues to a range of audiences
  • Ability to develop and encourage innovative ideas to drive improvement
  • Highly developed interpersonal, advocacy and communication skills to be able to work effectively with individuals and a range of stakeholders to achieve outcomes
  • Strong attention to detail, resilient and outcome focused
  • Intellectual curiosity about determining root causes to solve complex problems